Our alternator ceased up on M5. AVS came out and towed us to their garage in Kidderminster. A replacement alternator arrived in a short time but had a part missing. AVS very kindly offered us a complimentary car to complete our journey to Peterborough. We arrived back the following day to find that AVS were waiting for the 4th alternator as all previous ones ordered had been incorrect (not the fault of AVS). The part arrived and this proved to be the correct one and we were on our way. The bill was very reasonable considering the work undertaken on the four alternators. We cannot praise highly enough the professional, friendly service we received from all the staff at AVS and would have no hesitation in recommending them to friends and family.